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CLOSING THE COMMUNICATIONS GAP WITH INVESTORS Robert
Rea THE PLUNGESo
your research has finally reached the point where you can see a path to
commercialization of a great new technology. You are enthusiastic about
confronting the risks and finding investors to share your enthusiasm. You are
typically employed in a well-organized large company where you have learned
enough about the market and the competition to convince yourself that the time
is right to become an entrepreneur. You
have been successful inside the company in obtaining funding for you projects.
Proposal procedures are well established, and you have staff support for
obtaining market data, forecasting costs and revenues, calculating net present
value based on the corporate cost of capital and submitting your request in the
annual capital budgeting process. However,
the world of private equity investors is not so well structured. It is filled
with Angels with unstructured personal agendas and hundreds of venture capital
companies. These companies have clearly stated investment policies on their web
sites, but their partners have diverse backgrounds and interests, and they
don’t always follow them. But you remain confident that funding issues can be
handled routinely once an investor learns about the outsanding opportunity that
you are willing to share. Investors
can be expected to have the opposite view. They learn about many outstanding
opportunities every day. They focus on finding well-structured business models
that provide so much real value to customers that it can be shared to create
substantial wealth for all involved. STRAINED COMMUNICATIONSYou
quickly learn that you have a communications problem. You can’t understand why
investors are simply not interested in the details of how your technology works
but only in what it does that customers care about. Your communications are also
limited by the lack of a common language. You speak in technical terms –
entropy, caches, C++, morphing structures, photoresist, functional chemical
groups. Investors speak in business terms – value proposition, liquidation
preference, valuation, IRR, time to positive cash flow, exit strategy, product
differentiation. Here,
investors have the edge. Many of them specialize in focused market segments and
have learned the language well enough to understand most technical concepts. But
technical entrepreneurs often make the mistake of believing that business issues
are just common sense and don’t warrant the time required to dig deeper. In
the end, it’s the business issues that dominate the conversation. ABSENCE OF SOLID INFORMATIONEven
if there is some initial success in initiating a conversation, there is often
not much to talk about if your business plan does not contain all the
information investors need to continue the conversation. Some typical problems
that irritate investors: ·
Market data not specific. Investors
(and you) need to know what potential customers are now paying for the function
that you propose to replace, not just the size of the broad market. This level
of detail is rarely available to people outside the industry. Remember, if you
propose to introduce a new, disruptive technology without precedent, the market
size is zero. ·
Percentages meaningless. Proposing to obtain a very small share of a very large
market has no meaning. ·
Specific customers not identified. Market segments don’t buy things; people do.
They need to be identified along with compelling reasons to buy. ·
Customer value not quantified. How much cost could be saved or how much market share
could be increased? ·
Incomplete competitor information. Spend time with trade journals and the internet
looking for competitors. You need to know more about them than the investor
does. ·
Distinctive competence not clear. What’s so special about your stuff? Be specific. ·
Intellectual property not solid. Are your patents easy to work around? Are they
configuration-specific or do they offer broader process protection? ·
First to market strategy weak. Investors have learned their lesson in the dot.com crash.
If you have no intellectual property and the success of your plan depends on
being first to market, the number of potential investors is severely limited. ·
Inexperienced CEO. Investors are highly skeptical of the ability of a technical genius to
build a fast-growing high tech start-up to a $100 million company in five years
if they haven’t done it before…even if they can. ·
Thin team. Although not having everyone on board at the beginning is OK, all of the
key people must be fully committed to the enterprise when the money is
available. ·
Thin board. The absence of boards and advisors with lengthy industry experience and
broad perspectives makes investors very nervous. ·
Too much R&D. Investors are willing to take business and market risks, but they’re
not very venturesome when it come to technological uncertainty. Depending on
R&D to produce commercializable results is a job for the government. ·
No history in financial plan. Investors want to know how you have survived so far.
Starting financial projections when you get the money leaves out an important
part of the story. ·
Time to positive cash flow too long. Most investors are willing to hang in there for 18
months, but their numbers decline quickly after that. They must provide a
competitive return to their investors, and time is a very important factor. ·
No analysis of comparables. Investors paint pictures in their minds of duplicating
the recent financial success of their peers. You can help them along by
providing example of companies like yours beging sold to big companies or going
public that return at least ten times the initial investment in five years. ·
Investment request and use of funds not matched with cash flow
requirements. How
much money should you ask for? The purpose of equity investment is to cover the
cumulative negative cash flow until the company can sustain itself on revenue.
Do the analysis and ask for a margin to cover the uncertainties in the
assumptions. ·
Assumptions not stated. Investors don’t believe that your financial
projections will actually happen. However, they can decide whether or not to
believe the assumptions you used in making them. The projections are simply the
results of the assumptions. If they are not clearly stated with convincing
rationales, you have wasted a lot of time. INTANGIBLESAfter
you have filled out your business plan, the dance begins in earnest. Research in
the business venturing literature has identified additional factors for success
and failure in getting the money. Success factors include: ·
Founders with prior successful
start-ups ·
Ethical,
frugal and skilled people ·
Technology
and enthusiasm way above the norm ·
Multiple
investors ·
Corporate
alliances ·
An
innovative solution to a difficult, market-driven need ·
Outstanding
team ·
Focused
product development effort ·
Excellent
group of investors and directors
Failure
factors include: ·
CEO too abrasive ·
CEO
too weak ·
Missionary
market ·
People
too concerned about their salaries ·
Conflict
over control ·
Proprietary
position didn’t hold up ·
Couldn’t
get together on valuation ·
Weak
team that didn’t work well together PUTTING IT ALL TOGETHERAt
this point, you finally know what you have to do. 1.
Don’t waste time by presenting incomplete and unbalanced information. 2.
Make sure your technology offers an innovative and well-protected
solution to a market-driven need. 3.
Make sure your team is credible for carrying out your plan. 4.
Be realistic about your valuation. 5.
Exude cautious enthusiasm. 6.
Learn the language of investing. |
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